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TO MAKE AN APPOINTMENT AT THE MILITARY PERSONNEL DIVISION EITHER CALL THE NUMBERS BELOW OR SEND AN EMAIL REQUEST WITH YOUR DESIRED APPOINTMENT DATE AND TIME AND A CUSTOMER SERVICE REPRESENTATIVE WILL EMAIL YOU YOUR APPOINTMENT CONFIRMATION.  

 

Military Personnel Files - ERB/ORB,  SGLV/93 Updates, Bldg 108, call (760) 380-8901

Or email:  usarmy.irwin.imcom.mbx.dhr-dd-93

 

Junior Enlisted Promotions, Bldg 108, call (760) 380-8901

Or email:  usarmy.irwin.imcom.mbx.dhr-dd-93

 

In-Processing, Bldg 108, call (760) 380-8901

Or email:  usarmy.irwin.imcom.mbx.dhr-dd-93

 

Retirements, Bldg 108, call (760) 380-3885

Or email:  usarmy.irwin.imcom.mbx.dhr-transition

 

Reassignment (PCS) Processing, Bldg 107, call (760) 380-5866

Or email:  usarmy.irwin.imcom.mbx.dhr-reassignment

 

Official Passports, Bldg 107, call (760) 380-3415/5866

Or email:  usarmy.irwin.imcom.mbx.dhr-reassignment

 

Out-Processing (Picking up Clearing Papers and Final Out), Bldg 107, call (760)  380-3885

Or email:  For Reassignments Clearing : usarmy.irwin.imcom.mbx.dhr-reassignment

Or email:  For Transition or Retirements Clearing:  usarmy.irwin.imcom.mbx.dhr-transition

 

Transition Services (ETS, Chapters, Med Discharges, REFRADS), Bldg 107, call (760) 380-3885

Or email:  usarmy.irwin.imcom.mbx.dhr-transition

 

Customer Service hours are as follows: 

Monday, Wednesday, and Friday from 0900-1200 & 1300-1530

Tuesday and Thursday from 1300-1600

 

Routine DEERS/ID Cards updates & renewals – All appointments must be scheduled online at https://rapids-appointments.dmdc.osd.mil.  DEERS/ID Cards will still accept walk-ins for warranted or emergency situations.

 

Customer Service hours for DEERS/ID Cards are as follows:

Monday, Tuesday, Wednesday, and Friday from 0800-1200 & 1300-1600

Thursday from 1300-1600

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